event iconNew Webinar:

"Surprising Ways to Win More Business from Your Existing Clients"

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The key to building a loyal customer base is being an effective communicator.
If you haven’t put too much thought into your customer service strategy yet, this is your cue to do so. During this webinar with speaker Al Storey you will learn:

• 3 Key elements of communication
• How to identify your customer’s Primary Sensory Dominance
• How to use Transactional Analysis to attract customers to work with you

This webinar will help you have a strategy for each customer conversation to win more business. Increase your communication confidence and get tools you can implement immediately that will work with both good and challenging customers.

Download flyer here.

Tuesday, August 28th l 10am-11am PST l FREE for members ($30 non-members)

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contact: Maribel Campos

email: maribel@piasc.org

phone: 323.728.9500, Ext. 210

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